Terms of service

Last Updated: 16 October 2026

Welcome to MARWARI CRAFT. These Terms of Service govern your access to and use of our website and the purchase of products offered through it.

Throughout these Terms, "we", "us", and "our" refer to MARWARI CRAFT. By accessing our website or placing an order, you agree to these Terms and our applicable store policies. If you do not agree, please discontinue using the website.

1. Eligibility and Use of the Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website for lawful purposes and not to engage in fraudulent transactions, interfere with website security, or misuse any website functionality.

2. Products and Product Information

MARWARI CRAFT offers furniture and related products for residential and other suitable spaces.

We make reasonable efforts to display accurate product descriptions, images, dimensions, materials, finishes, and prices. However, minor variations in colour, texture, wood grain, or appearance may occur due to natural materials, craftsmanship, photography, and screen settings.

Such variations do not excuse a product's failure to conform to its advertised description or agreed specifications.

Product availability, descriptions, and prices may change from time to time. Any material change to an accepted order will be communicated where appropriate.

3. Customised and Made-to-Order Products

Selected furniture products may be customised according to the options offered by us.

Customers are responsible for reviewing and confirming their selected dimensions, materials, colours, finishes, and other specifications before submitting an order.

Customised and made-to-order products may require additional production time. Once production or customisation has begun, changes or cancellations may not be possible.

This provision does not exclude remedies available under applicable consumer protection laws.

4. Orders and Acceptance

Placing an order constitutes a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted or that production has begun. We may contact you if additional information is required to process your order.

We reserve the right to refuse or cancel an order in circumstances such as product unavailability, pricing errors, suspected fraud, payment failure, or other legitimate operational reasons, subject to applicable law. If payment has already been received for an order that we cancel, any applicable refund will be processed accordingly.

5. Pricing and Payments

All prices are displayed in Indian Rupees (INR), unless stated otherwise.

Shipping charges, taxes, and other applicable fees will be shown during checkout or communicated before order confirmation, as applicable.

Payments must be completed using the payment methods available on our website. Transactions may be subject to verification by the relevant payment provider.

We are not responsible for delays caused by a bank, payment gateway, or other payment service provider, although we will reasonably assist with transaction-related enquiries.

6. Shipping and Delivery

Delivery estimates depend on the product, delivery location, availability, customisation requirements, and logistics arrangements.

We will communicate relevant delivery estimates and shipping terms during the purchasing process or through subsequent order updates.

Delivery dates are estimates unless expressly confirmed as guaranteed. Delays may occur due to weather, transport disruptions, operational constraints, or other circumstances beyond our reasonable control.

Customers must provide an accurate delivery address and accessible contact details. Additional delivery attempts, address corrections, or special handling may incur charges where disclosed and permitted by law.

7. Inspection, Returns, and Refunds

Customers should inspect their order upon delivery and report any visible damage, manufacturing defect, missing components, or incorrect product promptly.

Return, replacement, cancellation, and refund requests are governed by our Return & Refund Policy, available on the website.

Customised or made-to-order products may be subject to additional restrictions, except where a remedy is required under applicable law.

Nothing in these Terms removes any statutory rights available to consumers.

8. Intellectual Property

All website content, including product photographs, text, logos, graphics, designs, and other materials, is owned by or licensed to MARWARI CRAFT unless otherwise stated.

You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission, except as permitted by applicable law.

9. Third-Party Services

Our website may use third-party services for hosting, payments, analytics, communications, and shipping.

Your use of such services may also be subject to the relevant third party's terms and privacy policy. We are not responsible for independent third-party services beyond our control, subject to applicable law.

10. Limitation of Liability

To the extent permitted by applicable law, MARWARI CRAFT will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies for defective or incorrectly supplied products.

11. Indemnification

You agree not to misuse our website or infringe our rights or the rights of others. To the extent permitted by applicable law, you may be responsible for losses directly arising from your unlawful use of the website or material breach of these Terms.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information.

13. Governing Law and Disputes

These Terms are governed by the laws of India, subject to applicable consumer protection legislation and rules concerning jurisdiction.

Any dispute will be handled by the competent authorities or courts having jurisdiction under applicable law.

14. Changes to These Terms

We may update these Terms from time to time. The revised version will be published on this page with an updated date. Changes will apply in accordance with applicable law.

15. Contact Information

For questions regarding these Terms, please contact:

MARWARI CRAFT

Email: craftmarwari@gmail.com

Address: Marwaricrafts, Link Road, Ratangarh, Churu, Rajasthan – 331022, India.